PRIVACY POLICY

Kaleidoscope Entertainment customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• How to complain

Contact details

Kaleidoscope Home Entertainment

3rd Floor, 86-90 Paul Street, London, EC2A 4NE

T.  +44 (0) 20 3740 5711

W. kaleidoscoephomeentertainment.com 

What information we collect, use, and why

We collect or use the following information for service updates or marketing purposes:

• Website and app user journey information

Lawful bases and data protection rights

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

• Suppliers and service providers

How long we keep information

Information is sent to Google Analytics 4 where the retention period is 14 months. 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

17 February 2025